To Be a Travel Agent » Entries tagged with "agency"
Selling Matchless Expertise – in Association Travel
When landing new association business, the following product and service offerings of the Travel Plan can be emphasized: Travel Audit Ours is a detailed needs analysis that enables organizations to compare the services and cost savings offered by our agency with those of their current agency or travel management system. Travel Policy Review Ours is a process of designing and managing travel policies that maximize cost-containment without compromising traveler productivity. Individual Travel Profiling A series of discussion questions, the profiling document helps a counsellor collect information about a client’s vacation interests, experiences, and preferences so she/he can provide personalized vacation counselling. Custom Travel Itineraries Counsellors can assist clients in planning customized itineraries, from the simplest to the most complex. Using an International Rate Desk, complex itineraries can be planned and priced at the most affordable rates possible. Customized … Read entire article »
Filed under: Travel Tutorials
Selling Matchless Expertise – in Corporate Travel
When landing new corporate business, the following product and service offerings of the Travel Plan can be emphasized: Travel Audit A detailed needs analysis enables organizations to compare the services and cost savings offered by our agency with those of their current agency or travel management system. Travel Policy Review A process of designing and managing travel policies maximize cost-containment without compromising traveler productivity. Negotiated Savings These can be developed around: heavily flown routes bulk ticket purchase discounts discounted airport parking hotel tracking program for volume discount inplant travel services STP installation travel insurance Management Information Systems Flexible, pre-programmable and customized accounting and management information is available to our clients in summary form or in its entirety, in hard copy or on magnetic disk. Travel Coordinator Support This includes: our Travel Coordinator Handbook - an excellent training and reference tool for corporate account personnel that saves time and … Read entire article »
Filed under: Travel Tutorials
The Sales Inventory: prospects of the travel agency
A Change Of Mindset Prospects vs. Clients The term “prospect” merits clarification. By some, it is thought to be the word that describes an individual or organization up until the point that he or she or it begins booking with our agency; after that they are described as a client. This is an oversight. Rather, a prospect simply refers to anyone with whom we might do new business. They may be new contacts for us or existing clients who represent prospective new business. They may be individuals, companies, or associations. The prospective business they represent may be corporate, or leisure, or association travel. Until there ceases to be any more business we might do with a given client, they will in some sense be a prospect as well as a client. Indeed, almost all … Read entire article »
Filed under: Travel Tutorials
Glossary of Sales Terms fro the travel agent
Addselling - offering or recommending additional products. “Agency Specialization” Positioning - is describing your agency as being unique by virtue of the well-defined niche it has chosen Agentless Booking - is the capability of travel reservations to be booked completely through automated systems, without the intervention of a travel agent. “Alter” Approach - is based on the acronym for five critical selling skills: 1) Asking questions effectively; 2) Listening for insight; 3) Thinking through implications and opportunities; 4) Empathizing with the prospect; and 5) Responding impactfully. Assumptive Close - is acting as if the customer has already decided to buy and beginning the paperwork. ATB - stands for Automated Ticket and Boarding Pass and is a relatively new form of ticket stock that has a magnetic stripe on the back that can incorporate the ticket, the boarding pass, and the baggage … Read entire article »
Filed under: Travel Tutorials
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